Clouds Peak Golf Carts

GOLF CART DELIVERY

At Clouds Peak Golf Cart sales and services, we strive to provide exceptional service to all our valued customers. To ensure a smooth and efficient pickup process, we have implemented the following pickup policy that involves a reservation fee. This policy allows us to manage the high demand for our golf carts and accommodate as many customers as possible while maintaining the highest level of customer satisfaction.
1. Reservation Fee:
a. Upon selecting your desired horse trailer, we require a reservation fee to secure your purchase and reserve the trailer for pickup. The reservation fee amount will be communicated to you at the time of reservation.
b. The reservation fee is refundable but will be deducted from the total purchase price at the time of pickup.
2. Reservation Procedure:
a. To reserve your Golf Cart, please contact our sales team either through our website, phone, or in person at our dealership. Provide them with the necessary details, including the Golf Cart model, features, and desired pickup date.
b. Our sales team will guide you through the reservation process, including the reservation fee payment.
3. Confirmation and Documentation:
a. Once the reservation fee is received, you will receive a confirmation email or a written confirmation of your reservation. This document will include the trailer details, pickup date, and any other relevant information.
b. Please review the confirmation document carefully and notify us immediately if any changes or corrections are required.
4. Pickup Date and Time:
a. On the scheduled pickup date, please arrive at our dealership at the agreed-upon time. We kindly request your punctuality to ensure a smooth pickup experience.
b. Prior to your arrival, our team will complete the necessary preparations to have your trailer ready for pickup.
5. Final Payment:
a. Upon arrival, you will be required to settle the remaining balance of your purchase, which will be the total price of the Golf Cart minus the reservation fee.
b. We accept various forms of payment, including cash, credit cards, and bank wire transfer. Please confirm the accepted payment methods with our sales team in advance.
6. Golf cart Inspection and Documentation:
a. Before taking possession of the golf cart, our team will accompany you to inspect the golf cart thoroughly. This inspection ensures that the Golf Cart meets your expectations and that any agreed-upon customizations or modifications have been completed.
b. Once both parties are satisfied with the Golf Cart’s condition, you will be required to sign the necessary documentation, including the bill of sale, warranty information, and any other applicable paperwork.
7. Golf cart Handover:
a. After the inspection and completion of documentation, our team will provide you with a detailed demonstration of the golf cart’s features, maintenance requirements, and any additional information you may need.
b. We encourage you to ask any questions or seek clarification during this period to ensure your complete understanding of the Golf Cart’s functionality.
8. Departure:
a. Once the handover process is complete, you are free to depart with your new Golf Cart.
b. We appreciate your feedback and welcome any testimonials or reviews about your experience with us.
By implementing this pickup policy, we aim to create a convenient and organized process for our customers while managing the high demand for our trailers. We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or require further assistance, please feel free to reach out to our sales team. We look forward to serving you and providing you with a memorable experience at Clouds Peak Golf Carts.
 
SHIPPING POLICY
Thank you for choosing Clouds Peak Golf Carts, for your Golf Carts needs. We are committed to providing exceptional customer service, which includes ensuring a smooth and efficient shipping process. Please read our Shipping Policy carefully to understand the terms and conditions regarding the shipment of your horse trailer purchase.
1. Shipping Methods:
a. Clouds Peak Golf Carts offers both domestic and international shipping options.
b. Domestic Shipping: We collaborate with reliable shipping partners to deliver your golf cart to any location within the United States.
c. International Shipping: For international customers, we arrange shipping through trusted freight forwarders who specialize in transporting Golf Carts worldwide.
2. Shipping Timeframes:
a. Once your golf cart purchase is confirmed and payment is received in full, we will initiate the shipping process within 2 to 3 business days.
b. The estimated delivery time will depend on the shipping method, destination, and other factors beyond our control.
c. We will provide you with tracking information, allowing you to monitor the progress of your shipment.
3. Shipping Costs:
a. Shipping costs will vary based on several factors, including the dimensions and weight of the golf cart, the shipping destination, and the chosen shipping method.
b. Shipping costs will be clearly outlined during the checkout process, so you are aware of the charges before completing your purchase.
c. Additional fees, such as customs duties, taxes, or import charges for international shipments, are the responsibility of the buyer and are not included in the shipping costs.
4. Delivery Process:
a. For domestic shipments, our shipping partners will contact you to schedule a convenient delivery date and time.
b. International shipments will be coordinated by our freight forwarders, who will communicate with you regarding customs clearance, documentation requirements, and delivery arrangements.
c. Upon delivery, please thoroughly inspect the golf cart for any damages or discrepancies. If you notice any issues, please contact us immediately, and we will assist you in resolving the matter.
5. Shipping Restrictions:
a. It is the buyer’s responsibility to ensure that the golf cart complies with all local laws and regulations at the destination.
b. We reserve the right to refuse or cancel any order if shipping restrictions or legal limitations prevent us from delivering to the specified location.
6. Insurance and Liability:
a. We will arrange insurance coverage for your Golf Carts  during transit to protect against loss or damage.
b. In the event of any damage or loss during shipment, please notify us within [1-2] days of delivery, providing supporting documentation and photographic evidence as necessary. We will initiate a claims process to resolve the issue promptly.
7. Cancellations and Returns:
a. If you need to cancel your order prior to shipment, please contact us as soon as possible. Cancellation requests made after the shipping process has begun may incur additional charges.
b. For information about our returns policy, please refer to our dedicated Returns Policy document.
8. Contact Us:
If you have any questions or require further assistance regarding our shipping policy, please don’t hesitate to contact our customer service through our website, and will be glad to assist you.
Note: This Shipping Policy is subject to change without prior notice. Please review the policy periodically for any